Privacy and Cookie Policy

1. Introduction

The following Privacy Policy is to inform visitors to our website of our commitment to protect your Personal Data. By visiting our website you are agreeing to the conditions described below and our terms of use. This Privacy Policy provides information about the data Cardiff Productions Limited (Cardiff Productions) collects and in what ways Cardiff Productions uses, collects and stores this information. We recommend that you read this Policy before using the website and before submitting any personal information to us.


2. Who is Cardiff Productions Limited?

Cardiff Productions is a UK independent television production company based in Cardiff.


3. Data and Information 

3.1. What data do we collect? 

Personal Data is information that can be associated with or relates to a person or could be used to identify the person from which the data is collected.

This Privacy and Cookies Policy relates to our use of any personal data we collect from you:

  • When you visit our website;
  • When you contact and communicate with us via email, phone or this website;

This information can be anything from your name, email address, phone number and your place of employment.

We provide the site on an ‘as is’ basis and make no representations as to the quality, completeness or accuracy of any content made available on our site.


3.2. Data from third parties

All Personal Data received from third parties will be used for the purpose it is collected only, and will not be retained for longer than to permit us to properly perform that purpose (unless retention is necessary in order for us to comply with legal obligations or if it is in our legitimate interest to retain your data).


3.3. How do we use your data?

Collection and use of your Personal Data is done in a matter consistent with this Privacy Policy. The information we collect helps us improve, provide and tailor our services to you.

These are other ways in which we may use your data:

  •  To provide you with information about our services and to deal with your requests and enquiries;
  • To use IP addresses and device identifiers to identify the location of users, to block disruptive use
  • We will also use your personal data to contact you in relation to any queries or correspondence.


3.4. Our lawful basis and legal grounds for processing Personal Data

On the Cardiff Productions website we operate with different bases to collect and process your data. 



When you for instance provide us with your email address and your name in order to become a contributor to one of our programmes.

Your consent is explicit and your rights under the GDPR us that this consent can be withdrawn. However, please be aware that if you withdraw consent, it may affect the services we are able to provide to you.



If you enter into a contractual relationship with us, Cardiff Productions will process the personal data that is needed in order to fulfil our obligations to you in that contractual relationship. 


Legal obligation:

We process data in the scale and necessity that is needed to comply with legal obligations, for instance to be compliant with data protection laws or with tax law. We will also retain this information for the period that is required by law.


Legitimate interest: 

We process personal data on the basis of legitimate interest when our interest are not overridden by your rights and freedoms as a data subject. 

For more information about your rights, please see point 6.2 in this privacy policy. 


3.5  Retention: How long do we store data for?

The information we collect about you is retained securely and is not shared with any third party unless you explicitly have consented to such sharing or unless we are required to do so to comply with legal obligations or for lawful purposes or if it is in our legitimate interest to do so. We retain data for such period as is permitted or required under applicable laws. We will actively review the data we hold and securely delete it if there is no longer a legal or business need for us to keep it. 


3.6. Subject Access Request

If you want to know what personal data we have stored about you, you need to make a Subject Access Request (SAR). Please email us at:  

Please put ‘SAR’ in the subject line, so that we can deal with your request in a timely manner as set out by law.  Please note that we will likely need additional information in order to identify you. This is to secure everyone’s data.  This service is free of charge. However, if your request is manifestly unfounded or excessive or you request several copies of your data following a request, please be aware that we will charge a reasonable administrative fee. 


4. Cookies

4.1. Cookies and how they work

Cardiff Productions’ website sometimes makes use of browser ‘cookies’.  Cookies are pieces of information that a website either transfers to your computer’s hard drive or stores temporarily in your computer’s memory for record keeping purposes. It is saved to your computer and used to track user navigation around a website.
For more information on cookies, we recommend you visit for detailed guidance.


4.2. How do we use cookies?

Cardiff Productions’ use of cookies is restricted to strictly necessary cookies, cookies used for performance and cookies used for functionality.  Cardiff Productions does not use cookies for advertising.

Currently we operate on a consent basis so that you explicitly consent to accepting cookies when you use the Cardiff Productions website. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.).

You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please be aware that when you disable cookies some functionality may be affected. 

5. Third Parties and Links

5.1. Links 

Cardiff Productions’ website sometimes contains hyperlinks to websites owned and operated by third parties.  These third-party websites have their own privacy policies, their own terms of use and are also likely to use cookies.  We therefore advise you to read these documents before you use these sites or submit any information. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

The links from this website to other websites does not imply that Cardiff Productions endorses, has reviewed or is in any way affiliated with or is a representative of these third-party sites or their content.  Cardiff Productions will not be held liable for any information or damage resulting from your visit to these pages. You visit these sites at your own risk and your own responsibility.

Cardiff Productions does not disclose your personal data to any third parties, unless this is to comply with legal obligations or it is in our legitimate interest to do so. 


6.  Your rights 

You have a right to rectification or to complete inaccurate personal data, if your data has been processed by the basis of contract, consent or legitimate interest.  Please note that if we find your request to be manifestly unfounded or excessive, or repetitive in nature, we reserve the right to refuse to comply with your request, as is set out in the GDPR.  We also reserve our right to request a reasonable fee for dealing with your request.

If your data has been processed on basis of consent or for us to comply with a legal obligation or legitimate interest you have the right of erasure, also referred to as the right to be forgotten. The right to data portability applies where we have processed your personal data on the basis of consent or our contractual relationship.

You have the right to object to processing where we have processed data on the basis of consent or contract.

Please be aware that where we process your personal data under the basis of legal obligation, none of these rights other than the right to be informed and right to access will apply.

We have taken technical and organisational measures to ensure your rights under the GDPR is set out clearly in this policy and that we ensure your data is secure with us when we are processing it. If you have any questions, please do not hesitate to contact us on this email address:


7. Reservations

7.1. Changes

This Privacy and Cookies Policy may be subject to change.  We reserve our right to alter, modify, update, add to, subtract from or otherwise change this Policy at any time and for any reason or no reason at all.  Changes will be posted on this page.  If we make any changes that will alter how we handle your data, we will take further action to notify you of these changes.  

Cardiff Productions reserves the right to disclose, share or otherwise transfer user information in connection with a corporate merger, acquisition, consolidation or other fundamental corporate change. If this should happen, you will see a notification on these pages and in our terms of use.

7.2 Security 

Cardiff Productions shares your information with third parties where you have given us explicit consent to do so. We will also share if we are under a legal obligation to do so or if it is our legitimate interest.  

If we are sharing your data, we will take every measure to ensure the protection of your data and to limit the information to what is strictly necessary under our obligation to comply

8. Breach

We care about your privacy and we do our utmost to secure your data and to comply with all legal obligations and Data Protection laws applicable in the UK. However, should you experience or suspect a breach of personal data, please email us at:

Please put ‘Breach’ in the subject headline, so that we can get back to you in a timely manner as required by law.



Get in touch

For other queries please email us at:

We make modern, groundbreaking documentaries; innovative specialist factual series; entertaining returnable formats; ambitious scripted shows; and compelling, creative digital projects. Our mission is to produce bold, popular and diverse content.

Rydym yn cynhyrchu dogfennau modern a blaengar; cyfresi gwir amrywiol arbenning; fformatau adloniant sy’n dychwel; sioeau sgriptedig uchelgeisiol; a phrosiectau digidol cyffrous a chreadigol. Ein cenhadaeth yw cynhyrchu cynnwys beiddgar, poblogaidd ac amrywiol.